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    These Legal Notices regulate the access, browsing and use of the website located at ("Site"), and by means of which we inform you of your rights and obligations in relation to the contents shown on it, the logos and brands used, as well as the responsibilities that may arise from its use.

    The use of our Site including, but not limited to, the access, navigation, or use of the Site (“Access”), indicates complete acceptance, without exclusion, of the conditions contained in these Legal Notices, having the same validity and effectiveness as any written and signed contract.

    "This Site and the registered trademark “HOTELBEDS” (hereinafter “HOTELBEDS”) are owned and operated by Hotelbeds Spain, S.L.U., a legally constituted Spanish company which operates as a wholesale-retail travel agency, based in Palma de Mallorca (Spain), Cami de Son Fangos No. 100, Complejo Mirall Balear, Tower A, 5th floor, 6A-7A, 07007, with license number C.I. BAL-429, tax identification code No. B-28916765 and registered in the Mercantile Register of Palma de Mallorca on 28 March 1984, page PM-38224, volume 1825, sheet 217.

    HOTELBEDS offers accommodation and destination services all around the world to HOTELBEDS clients (i.e.,OTAs/TourOperators/TravelDistributors, and other B2B partners) for their further distribution to consumers subject to established contract conditions, general conditions, commercial terms, applicable laws and regulations and other factors. HOTELBEDS solely operates under a Business to Business (B2B) framework, and therefore, does not sell products directly to final consumers.

    HOTELBEDS operates globally through various HOTELBEDS entities, and the details and relevant information of each company are found hereinbelow. HOTELBEDS will strive for compliance and adherence by the HOTELBEDS TRADING ENTITIES to the respective local laws and regulations that may be relevant to its relationship with B2B Partners  and to end consumers, whenever applicable.


    Trading Entity




    Domicile: Cami de Son Fangos n.º 100, Complejo Mirall Balear, Torre A, 5.º piso, 6A-7A, 07007, Palma de Mallorca (España), License AVBAL/794; and permanent commercial in Avda. Antonio Domínguez, 5, 5, 14, P.C. 38660, Playa de las Américas, Arona, Tenerife (España) TAX ID: B-38.877.676 License I.C. Nº95. Registro Mercantil de Palma de Mallorca, Tomo 2670, Libro 0, Folio 91, Hoja: PM-79423, inscripción 2, Palma de Mallorca, 3 de Agosto 2016


    Domicile: Cami de Son Fangos n.º 100, Complejo Mirall Balear, Torre A, 5.º piso, 6A-7A, 07007, Palma de Mallorca (España) TAX ID: B-28.916.765 License C.I. BAL-429 Registro Mercantil de Palma de Mallorca el 28 de marzo de 1984, PM-38224, volumen 1825, hoja 217


    Domicile: Complejo Mirall Balear, Camí Son Fangos, 100, A Tower, 5th Floor, 1A-2A, 07007 Palma de Mallorca (España) TAX ID: B-57.218.372 License C.I. BAL-512 Registro Mercantil de Palma de Mallorca el 3 de octubre de 2003, PM-44863, volumen 2007, hoja 177



    P.O. Box 49290, 1000-595 Burrard Street, Vancouver, BC V7X 1S8, Canadá, tiene licencia y es miembro del Travel Industry Council of Ontario (TICO), con número de registro minorista 50024750.



    Con domicilio en UC-12 S-01 A Puerto Cancún, Av. Bonampak, Zona Hotelera, Benito Juarez, Quintana Roo, 77500, con RFC CTU940107CK8 y registrada como agencia de viajes mayorista en el Registro Nacional de Turismo con RNT: 04230050762.

    United States


    Delaware corporation with its principal place of business at 5950 Hazeltine National Drive, Suite # 405, Orlando, FL 32822 USA, under Tax number US592952685.

    Hotelbeds USA, Inc. is a registered seller of travel in the following states: California (Reg # 2121522-40), Florida (Reg # ST13915), Hawaii (Reg # 42122 F1), and Washington (Reg # 603517805).  Note that registration as a seller of travel in California does not constitute the state’s approval.  Hotelbeds USA, Inc. does not participate in the California Travel Consumer Restitution Fund. 



    Company headquartered in the city of Jundiaí, São Paulo, at Rua Barão de Teffé, nº 1000, sala 162, Bairro Jardim Ana Maria, CEP 13208-761, registered with the CNPJ/MF under No. 16.847.249/0001-77



    Company with registered address at Regus Ambassador House, Thurgauerstrasse 101, 8152 Glattpark, Zürich (Switzerland), under Tax number CH-425.060.629 and travel agency license number 96137145.

    United Kingdom


    Company with registered address at Tallis House, 2 Tallis Street, London EC4Y 0AB, United Kingdom, under Tax number 234328478 and travel agency license number 96137554



    Company with registered address at Arapcami Mah. Bankalar Cad. Bozkurt Han No:3 D:3 Karaköy, Beyoğlu, İstanbul (Turkey) and with VAT register number 8590611756 and travel agency license number 96137661

    United Arab Emirates


    Company with registered address at Units T301 & T302 & T303, 3rd Floor, Red Diamond Building, Al Thanyah Fifth, Dubai, United Arab Emirates, under Tax number DMCC67574 and licence number DMCC-230971 and a travel agency license number 96137160



    Company with registered address at 101 Thomson Road, #16-01 United Square, Singapore with GST registration number M200845781 and with a Travel Agent License (General) TA00632



    Company with registered address at Room 1108 – 1115, 11/F, Tower A Gemdale Plaza, No. 91 Jianguo Road, Chaoyang District, Beijing 100022, China, under Tax number 91110101717851515E and Travel Agent License (Inbound): L-BJ03594



    Company with registered address at Level 17, 1 Denison Street, North Sydney, NSW 2060, Australia, under ABN 52 099 122 577 and is accredited under the Travel Accreditation Scheme (ATAS) ATAS Accreditation no: A10618



    Legally incorporated company in Korea with registered address at 19F, Eulji Hankook Bldg., 50 Euljiro, Jung-gu Seoul, Korea, Seoul, Korea, under Tax number 101-81-89909 and with Tourism Business Certificate of Registration License Number : 2019-000075


    User support

    Any inquiry, suggestions, complaints and any other communication may be addressed centrally to HOTELBEDS through the following contact link: Contact form


    All materials and content on this Site, including, but not limited to, software, logos, trademarks, graphics, text, designs, compilations of data, reports, photographs, images, maps, and other material on this Site are the intellectual property of HOTELBEDS or its suppliers and are protected by international copyright law. Site users may not copy, reproduce, store, transmit, distribute, borrow cache, modify, sell, make derivative works, or otherwise use the information without the express written consent of HOTELBEDS.


    Access shall only be construed to grant a non-exclusive right of use, within a strictly domestic context and solely for the purpose of browsing the Site in accordance with this Legal Notice.


    Products, services, domain, and company names mentioned herein may be the trademarks of their respective owners.


    No use of any robot, spider, other automatic device, or manual process to monitor materials available through this Site is allowed.


    Site terms of use

    Access to or usage of the Site for illegal or unauthorised purposes, with or without economic purpose, is not permitted and, therefore, the consequences thereof shall be your sole responsibility. In particular, and without limitation, it is forbidden to:


    -          Use the Site in any way that may cause damage, interruptions, inefficiencies or defects in its operation or in third party devices;


    -         Use the Site for the transmission, installation or publication of any viruses, Trojan horses, worms, logic bombs, malicious code or other harmful programs or files;


    -          Use the Site to transmit material for advertising or promotional purposes, including spam, chain letters or similar;


    -          Use the Site in a manner that constitutes an infringement of the rights of HOTELBEDS or any third party;


    -          Use the Site to transmit or publish any material of a defamatory, offensive, racist, vulgar, denigrating, pornographic, obscene or threatening nature or that may annoy or harm or merely affect any person;


    -          Use the Site to collect personal data of other users;


    -          Use the Site in an illegal manner, against good faith, morality and/or public order;


    -          Perform unauthorised access to any section of the Site, to other systems or networks connected to it, to any HOTELBEDS server or to the services offered through the Site by means of hacking or forgery, password extraction or any other illegitimate means;


    -          Carry out any action that causes a disproportionate or unnecessary saturation in the infrastructure of the Site or in the systems or networks of HOTELBEDS, as well as in the systems and networks connected to the Site itself.


    Failure to comply with any of the above obligations on your part may lead to the adoption by HOTELBEDS of appropriate measures protected by law in the exercise of its rights or obligations.

    Warranty disclaimer and limitation of liability

    This Site is provided by HOTELBEDS on an "as is" basis, therefore, the information on this Site is posted in good faith but HOTELBEDS cannot guarantee that it is completely free from inaccuracies and typographical errors and does not accept liability for any error or omission on this Site.

    Moreover, HOTELBEDS declares that it is making its best efforts to take all necessary measures, within its possibilities and the state of the art, to ensure the functioning of the Site and to minimise system errors, both from a technical point of view and in terms of the content published on the SIte. In consequence, HOTELBEDS makes no representations or warranties of any kind, express or implied, as to the operation of the Site and/or any content, data, materials, information, products or services provided on this Site.


    HOTELBEDS expressly disclaims any representation or warranty that this Site will be error-free, secure or uninterrupted.


    To the full extent permissible by applicable law, HOTELBEDS disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.


    In particular, and without limitation, HOTELBEDS does not guarantee, nor will be responsible or liable for:


    -          The continuity of the contents of the Site;


    -          The absence of errors in said content;


    -          The absence of viruses, Trojans, worms, logic bombs and/or other malicious or technologically harmful components on the Site or on the server that supplies it; expressly excluding the liability of HOTELBEDS for any damage caused by viruses that may infect user's computer equipment or other property as the result of your access to, use of or browsing in this Site or downloading of any content, information, materials, data, text, images, video or audio from this Site;


    -          The invulnerability of the Site and/or the impossibility of breaching the security measures adopted therein;


    -          The lack of usefulness or performance of the contents of the Site;


    -          Site failures caused by any type of attack on its servers or those of third party service providers of HOTELBEDS, as well as technical or security failures in the system of any of these providers that prevent the operation of the Site;


    -          Any technical failure of any kind that hinders, delays or prevents the proper functioning of the Site;


    -          Any damage or harm caused, to themselves or to a third party, by any person who infringes the conditions, rules and instructions established by HOTELBEDS on the Site or through the violation of the security systems; including any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including without limitation lost profits or lost savings) that arises out of or is in any way connected with any use of this Site.


    This Site may contain links to web sites operated by persons or entities other than HOTELBEDS. Such links are provided for user's reference and convenience only. HOTELBEDS does not endorse the contents of these other sites. HOTELBEDS does not control such third-party web sites and is not responsible for their content. These links are not an indication of HOTELBEDS association with the owners or operators of any of these other sites.

    Pursuant to the above, HOTELBEDS shall not be liable for the accuracy, completeness or updating of the information published on the Site from external sources, nor for the information contained in other platforms to which links are made from the Site.



    HOTELBEDS may modify these Legal Notices, at any time, by posting conspicuous notice on this Site at least thirty (30) days before any modification becomes effective. Continued use of this Site, following the posting of conspicuous notice of any modification, will be considered acceptance of the modified Legal Notices.


    Where any or part of these Legal Notices is deemed to be invalid, void, illegal or unenforceable, the legality, validity and enforceability of the remaining parts of these Legal Notices shall not be affected or impaired thereby and shall continue in force as if such invalid, void, illegal or unenforceable part of these Legal Notices was severed from these Legal Notices.



    All of the clauses or terms of these Legal Notices must be interpreted independently, and the rest of the clauses will not be affected in the event that one of them has been declared null and void by a court ruling or final arbitration decision. The affected clause or clauses shall be replaced by another or others that preserve the effects pursued by this Legal Notices.


    Applicable law and jurisdiction

    The regulations in force shall determine the laws that shall govern and the jurisdiction that shall be responsible for the relations between HOTELBEDS and the users. However, provided that such regulations foresee the possibility for the parties to submit to a specific jurisdiction, the Spanish legislation in force at the time of the dispute shall apply to any litigious matter arising from or related to this Site. Likewise, HOTELBEDS and the users, expressly waiving any other jurisdiction that may correspond to them, submit to the Courts of Palma de Mallorca, Spain.


    Last updated: 31st, August 2023

    Copyright © HOTELBEDS SPAIN, S.L.U. All rights reserved.