Contacting us via the MaxiRoom web form is the best way!

Helping you to contact us as easily as possible is always one of our top priorities and this month, we’d like to remind you that the best way to get in touch is via our web form on MaxiRoom!

The web-form is ideal because you have different reasons and sub-reasons categories to choose from, depending on your request. These options include things like rates, bookings and payments.

And to help us manage your enquiry even more quickly, it’s helpful if you add a description that explains the question you have a little more. Also, don’t forget to include your booking reference where it shows it is mandatory to do so!

Stay tuned because new improvements to this form will be released later this year.

We also want to take the opportunity to tell you that the email noshow@hotelbeds.com  is no longer in use.  To tell us about a ‘no show’, please use the web form available in Maxiroom and choose the reason Booking.  The form will be sent to the appropriate hotel support team, depending on where your hotel is located.