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    Increase booking volume with B2B distribution

    Gain easy access to the highly fragmented B2B space, and give your hotel unrivalled exposure to the world’s travel trade.

    71k+

    travel distributors

    190

    source markets worldwide

    50 million

    room nights sold annually

    55 days

    average lead time

    Maximise your hotel distribution

    Gain global exposure to the travel ecosystem with no impact to your direct channel.

    Maximise RevPAR with high-value customers

    Become a preferred choice for travel distributors, such as tour operators and travel agencies. Increase ADR with access to a global market of high-value customers who book earlier, stay longer, and cancel less.

    Control your distribution and pricing strategy

    In the dynamic hospitality industry, maintaining control over your distribution channels is pivotal. Safeguard your brand’s integrity and ensure that your pricing strategy is consistent across all channels.

    Increase your visibility and relevance

    Becoming a partner opens the door to 190 source markets, giving your property unparalleled global exposure in the fragmented B2B marketplace. This is your chance to showcase your offerings to hard-to-reach segments.

    Manage your distribution with our hotel extranet

    Harness the power of our industry-leading extranet to manage your content, inventory and pricing strategy. Take advantage of our global and local marketing campaigns to reach your objectives.

    Your B2B distribution under control

    With constant investment in technology, processes and resources, we ensure price parity and distribution control. 

    Hotelbeds

    Constant investment in specialized technology to stay at the forefront of rate management and distribution.

    Hotelbeds

    Full-time specialists dedicated to ensuring rate integrity, providing continuous oversight and expert management.

    constant investment

    Advanced extranet access rules and monitoring, providing secure and controlled access to manage rates effectively.

    client credentials

    Robust training programs for staff on rate management and distribution policies.

    policing capabilities

    Regularly updated compliance guidelines to adapt to dynamic market conditions and regulatory requirements.

    strike policy

    A strict ‘three-strike’ policy designed to prevent bad practices or rate leakage.

    TechInnovation

    Advanced policing capabilities to proactively detect rate issues, ensuring rapid response and resolution.

    powerful agent

    Proactive rate monitoring through strategic partnerships, leveraging external expertise to enhance oversight.

    Hotelbeds extranet

    OPTIMISE YOUR INVENTORY WITH OUR HOTEL EXTRANET

    • Manage the distribution of your properties
    • Amend room rates and availability in a fully-interactive calendar
    • Detect opportunities with real-time insights visualisation
    • Measure your performance against your competitive set
    • Upload and update hotel content, including photos and room descriptions

    The best distribution partner for hoteliers. No friction, no stress.

    You can focus on important matters, like growing your bookings and boosting occupancy.

    global travel portfolio

    We acquire new clients and invest in global sales teams.

    more value

    You save on the marketing cost of reaching new segments.

    commercial terms

    We manage multiple currencies and take the exchange risk.

    constant reaction

    You avoid the collection and credit risk.

    Tips for hoteliers

    February 2024

    Hotelier

    It's our goal to help you better understand the benefits that our powerful extranet can have for your property.   That's why, throughout this article, we'll take you through the main features (and advantages) of our renowned tool, as well as how it integrates with partners like channel managers.    Additionally, we offer access to our recently created Help Centre, where you'll find everything you need to know to leverage your experience with the Hotel Extranet.    Interested in finding out what it has to offer? Read on!    What’s the Hotel Extranet? Once you join Hotelbeds, your journey to boost bookings and maximise revenue will begin. This means you’ll gain access to a wide range of tools that will make your daily tasks easier.    One of the first platforms you’ll be able to leverage from the beginning will be the Hotel Extranet, formerly known as MaxiRoom.   The Hotel Extranet is a free platform designed to simplify property management. Every hotel with a contract with Hotelbeds has access to our all-in-one tool. As soon as you receive your Hotelbeds login credentials, you'll be able to log in for the first time and explore its interface.  Want to start your onboarding process with us and get access to it? Register your property now.    How Can Our Hotel Extranet Help You? Our extranet has been specifically designed to help hoteliers like you with daily operations and booking management. This is why we offer a variety of features to assist you:   Update your hotel profile easily at any time. You’ll be able to include a wide range of facilities, entertainment options, meals and other services; upload at least 12 pictures showing your property (be sure choose the best photo as the lead image); and add engaging descriptions about your property’s unique selling points.    Manage your inventory, rates, availability and prices, and set up different types of offers, such as last-minute bookings, early bookings and long stays, among others.    Manage your bookings independently and make any changes you need. You'll be able to view bookings with check-out dates up to one year in the past.   Easily monitor your connectivity with your channel manager, as well as manage its registration, cancellation or modification.    Check out today's arrivals, bookings, and cancellations, as well as competitor comparisons.   See financial information and payment methods such as Virtual Credit Card (VCC) or Wire Transfers, and edit as necessary.   Contact us via the webform located in the menu. With our webform, you can identify the category you need help with in just a few clicks.   Take advantage of three promotions each month, only available on the Hotel Extranet's platform. The promotions are designed according to customer behaviour and needs, taking into account a variety of variables, like popular dates in the main markets, and offers that perform well at different times of the year (such as early bookings and long-stays). All Hotel Extranet members are eligible for these monthly promotions, which will be announced within 15 days of each month's offering.   All the information can be viewed in 15 different languages, such as Spanish, German, Thai, Japanese and Chinese. How Does Our Hotel Extranet Complement a Channel Manager?  Are you currently using a channel manager, or are you interested in incorporating one into your distribution operations? A channel manager is a key partner to streamline your daily work and increase revenue. At times, it can be difficult to understand how an extranet and a channel manager can work together. However, which may seem complex at first glance, is much simpler in reality.   Our Hotel Extranet is a complementary tool to the channel manager. In some cases, channel managers lack the capabilities to automate some processes when integrating with Hotelbeds. Our Hotel Extranet can help to simplify the process.   To map with the channel manager, a hotel that can't create new contracts through the channel manager platform must modify the rates in the Hotel Extranet. The extranet must be used to add new rooms if they are unable to do so with the channel manager.     As for as hotel content (such as descriptions, images and facilities), all hoteliers must enter this information via the Hotel Extranet.     As mentioned above, there’s a section on the Hotel Extranet where you’ll be able to consult all your connectivity data, and manage channel managers' cancellation, registration, among others.    If you’re interested in learning more about how channel managers and Hotelbeds work together, check out our article on hotel channel managers.     Frequently Asked Questions About the Hotelbeds Extranet Since we want you to be able to work independently and confidently with our tool from the get-go, we’ve put together several articles, how-to videos and useful information exclusively designed for extranet users. This way, we’ll accompany you on your journey to explore and discover all that the Hotel Extranet has to offer.    Throughout the years, we’ve detected the main doubts regarding our platform, and have responded to these frequently asked questions in our Help Centre. There, you’ll find the solutions to queries such as:   How to update your availability and rate plans, how to create a new plan, how to add rooms to your rate plans, and so forth.   How to get your content and images ready to attract guests.   How to manage your bookings, including providing the Hotel Confirmation Number (HCN), and searching for a booking.   How to charge your VCC or financial info, how to invoice your bookings, how to update your bank details, among others.   Discover video tutorials tackling relevant topics for your day-to-day operations.   These are just a few of the topics covered in our resources hub. This space will be constantly updated, so you'll always have access to the most updated information and help. Visit our Help Centre now and get answers to your most frequently asked questions!   Finally, the Hotel Extranet is just one of the fantastic advantages you’ll enjoy when joining Hotelbeds. Put your property on the radar of 71,000+ travel distributors worldwide, and increase high-value bookings. Register your property now and start your onboarding process with us.  And if you’re already part of Hotelbeds, log into your Hotel Extranet profile and make the most of it. Don’t forget to visit our Help Centre and/or contact us if you need assistance!  
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    February 2024

    The word retailtainment combines two words: retail and entertainment. From visiting VR exhibits in Asian tech hubs to touring 19th-century shopping centres in France, many world destinations are embracing this trend.     Why is retail tourism important? According to 2019 data, retail tourism accounted for 6% of Travel & Tourism's GDP. This is true post-pandemic as well. “Retail tourism is no longer just about buying souvenirs; it's a driving force behind the recovery of the Travel & Tourism sector,” said Julia Simpson, WTTC CEO and president.      To curate retail experiences intertwined with the local culture, check out our Booking Engine with 16,000+ experiences — choose between Dubai’s luxury malls, Seoul’s beauty haven, New York’s iconic Fifth Avenue, and more. With the right destination, you can offer:   Enhanced shopping experiences: From visits to shopping streets to personal stylist appointments, shopping can be the highlight of the trip. Cultural immersion: In many destinations, travellers can learn about the local culture through shopping. For example, visiting a beauty bar in South Korea can help understand the country’s beauty traditions. More travel activities: From shopping festivals to creative workshops, retail tourism unlocks new travel activities. Top destinations for retail tourism Here are the 7 best destinations for shopping, all presenting their own unique retail experiences.      1. For beauty and skincare: Seoul, South Korea With the rise of K-beauty and K-dramas, South Korea’s beauty industry is under the spotlight. Olive Young, known as the Korean Sephora, has over 1,000 stores in the country. Its Myeongdong Flagship Store in particular is set to be a part of tourists’ Seoul itinerary. In 2023, the store reported an 840% growth in non-Korean customer sales and expanded its online store to shoppers from 150 different countries. Visitors enjoy the variety of products, the store’s layout and design, and foreign language options — the staff speaks English, Japanese, and Chinese, besides Korean.     A beauty hack used by Korean politicians and CEOs, Personal Colour Analysis is gaining popularity among tourists. This trend includes working with a consultant to find out about the right colours that fit a person’s facial features and skin tone. Consider booking a Personal Colour Analysis for your clients first, so they know what colours to look for in beauty stores.     2. For luxury shopping: Dubai, United Arab Emirates  From rooftop bars to opera centres, luxury brands to in-mall chauffeur services, Dubai’s malls are where luxury shopping and entertainment meet. With over 90 malls all with their own charm, the city’s options seem endless.      Dubai Shopping Festival takes place every year between December and January. In 2023, the festival hosted 45 live concerts from celebrities like Sting and Sean Paul. Visitors got a sneak peek of upcoming launches by worldwide brands, including Rihanna’s Fenty Beauty, which offered product testers. With entertainment came deals, discounts, and prizes, exclusive to participants. The Dubai Shopping Festival will start on 13 December this year, and continue until 19 January, just in time for a New Year’s Eve holiday.     3. For Instagrammable malls: Bangkok, Thailand Bangkok is picturesque all around — street markets for the outdoors, Instagrammable malls for the indoors. In Terminal 21 Mall, there is inspiration from eight destinations: the Caribbean, Rome, Paris, Tokyo, London, Istanbul, San Francisco, and Hollywood. On each of its floors, you’ll find decorations from one of these places.     The Ratchaprasong area is where art, shopping, and panoramic views meet. Gaysorn Village, a mall in the area, features Thai designer brands and curated art shows. One minute from Gaysorn Village is the famous pedestrian bridge, Ratchaprasong SkyWalk. Crossing the bridge exposes elevated Bangkok views, another Instagram-worthy scene. It also connects to other shopping centres, CentralWorld and Erawan Bangkok.     Culture-lovers will also appreciate the sights and sounds of Bangkok's Damnoen Saduak Floating Markets, for a quieter but no-less Instagrammable experience of some of the best local produce and an intimate look at every day life - bookable through our Booking Engine!   4. For the best flagship stores: New York City, United States Stretching 10 km from Washington Square Park in Greenwich Village, Fifth Avenue is one of the most iconic shopping streets in New York City.     Book a table at The Blue Box Café by Daniel Boulud, located inside The Landmark, Tiffany’s flagship store on Fifth Avenue. Boulud is a Michelin-starred chef originally from France, now residing in New York. He has won many awards, including the “World's Best Restaurateur.” Besides the classic “Breakfast at Tiffany’s,” he also offers Afternoon Tea, an à la carte selection, and dining options at The Blue Box Café.      Nike’s House of Innovation provides some of the best brand experiences, including showrooms, customised trainers, and in-house experts giving style advice. Macy's Herald Square is another NYC classic with a world-class customer experience. You can book Macy’s history tours,  enjoy fine dining in the store, or get advice from a personal stylist for free.     5. For art and fashion: Paris With its glass Coupole rising 43 metres high up, Galeries Lafayette is an iconic Art-Nouveau building as well as a historic shopping centre in Paris. Today, it hosts well-known French brands including Chanel, Christian Dior, Guerlain, and more.      Visitors can learn more about the 19th-century building by booking a guided heritage tour. To make the experience even more unforgettable, book the Parisian Shopping Experience, in which Galeries Lafayette experts take visitors shopping and give fashion advice. Alternatively, there is the Macaron Bakery Class, a group bakery class to learn how to make macarons. To end the day, go up to the 8th floor of Galeries Lafayette — the terrace overlooks the whole city of Paris, with views of Opéra Garnier, the Eiffel Tower, Sacré Cœur, and Notre Dame.     The Golden Triangle between Avenue des Champs-Élysées, Avenue Montaigne, and Avenue George V is a shopping classic for high-end brands like Louis Vuitton and Yves Saint Laurent. For concept stores, suggest Le Marais neighbourhood, which is home to Merci and other department stores. End the day in one of Merci’s cafés, Le Used Book Café or Le Café de Non Merci, and people-watch like a true Parisian.   6. For a hint of Hollywood glamour: Los Angeles Jewellery, local boutiques, and world-famous brands: welcome to the Hollywood glamour of Los Angeles.      Check out the Beverly Wilshire Hotel’s Pretty Woman for a Day Package — it’s the very hotel in the 1991 film “Pretty Woman.” With this package, your clients will get a VIP shopping experience. It includes a round trip with a Mercedes Sedan, visits to the backstages of Rodeo Drive boutiques, and fashion advice from a personal stylist.      To complete the Pretty Woman experience, check out Jewelry District, home to some of the best jewellery in the world. Consider booking a luxury tour — Jewelry District tours include visiting showrooms, meeting designers, and going to private exhibitions.   7. For high-tech meets kawaii: Tokyo In Japan, there is one vending machine per 30 people, selling everything from ramen to burgers. The Japanese capital Tokyo appeals to many kinds of shoppers, including budget travellers, tech enthusiasts, and Japanese culture lovers.     Located in the shopping district of Harajuku, Galaxy Harajuku hosts Samsung Galaxy’s brand exhibitions. By showing their Samsung smartphones, visitors can access virtual reality exhibitions, photo booths, and lounges with the latest Galaxy technologies. The district has all types of malls, from the mirror glass-covered kaleidoscopic entrance of Tokyu Plaza Omotesando Harajuku Shopping Mall to the cute shops in Laforet Mall. A short walk away from the mall is Takeshita Street, full of brightly-coloured shops, offering photo and shopping opportunities in Japanese kawaii fashion.     Let your clients know of the Japan Shopping Festival, where over 500 participating brands give out exclusive promotions and discounts. There are also cultural activities as a part of the festival, such as rice ball making classes or earring and piercing workshops.       Have you seen somewhere travellers would like? Register with Hotelbeds today to offer travellers different types of retailtainment experiences, no matter if they're a luxury shopper, culture-lovers or deal-seekers.   Have you seen somewhere travellers would like? Log in to your Hotelbeds account now to offer travellers different types of retailtainment experiences, no matter if they're a luxury shopper, culture-lovers or deal-seekers.
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    February 2024

    Are you currently using a channel manager, or are you interested in incorporating one into your distribution operations? Would you like to know how a channel manager could complement your partnership with us and take your hotel further? We've got you covered!    In this article, you'll find the main benefits of partnering with a channel manager if you work with Hotelbeds, as well as how channel managers complement our powerful Hotel Extranet, among other frequently asked questions.     Read on and discover all the information you need to know about channel managers for hotels.   What is a channel manager?  Before we move forward, first things first: what exactly is a channel manager, and what does a channel manager do?    Nowadays, hotels can't just rely on telephone or face-to-face bookings to guarantee a high occupancy rate for their rooms.   Hoteliers need to use more than one sales channel to get the most out of their offering and achieve maximum profits — but it can be challenging to manage several channels at once. This is where the channel manager comes in.     A channel manager is an online platform for hotels. It allows you to constantly update the advertisement of your rooms across the several channels or booking sites that you’re connected to. Similarly, the channel manager system updates your availability automatically and in real-time across all channels. Whenever you receive a booking, remove a room, or make general changes to your inventory, it will automatically update.    The channel manager can increase a hotel's ability to attract bookings and maximise profits. Channel managers are a fundamental part of a hotel's online distribution strategy. At Hotelbeds, we consider the channel manager to be a valuable addition to our partnership offering: by allowing you to connect the contracts that you hold with us to the tool, you can rest assured that the agreement is being efficiently and effectively optimised.    Advantages of working with hotel channel managers  Certainly, relying on channel managers is an effective strategy to facilitate inventory management, among other many advantages:    Channel managers show real-time rates and availability on all channels at the same time, and these are updated automatically. As a result, bookings can be accepted more easily.     You can ensure best control in inventory management. By splitting inventory between different channels, there's a risk of double bookings or not reaching full occupancy. When using a channel manager, inventory will be pooled and availability and rates will be automatically updated, so only available rooms will be bookable.     Channel managers enable you to get to know each distinct channel better, including how they work, your best performing rooms, and so forth. You'll have access to reports, analytics and booking trends. Besides, it will help you analyse the best performing channels and how to optimise connections to generate more revenue for the hotel.     You can integrate with a variety of channels, including OTAs (Online Travel Agency), metasearch engines (such as Google), your own website, and Hotelbeds as an example of the B2B channel, to name a few.     Hotelbeds and channel managers: what makes us a good team?  After all these years as leaders in the TravelTech sector, we've corroborated the importance of having a channel manager for hotels as a partner to streamline your daily work and increase your revenue. If you still have doubts about investing in one, here are a few reasons why we highly recommend a channel manager as an excellent complement to Hotelbeds.    Currently, we're working hard to improve and create certain functionalities for channel managers to incorporate into their platforms. In this way, among other advantages, hoteliers like you will be able to create contracts with Hotelbeds through the channel manager platform itself.   This means you won't have to sign more contracts with a Contract Manager from our team and then wait for us to upload them to the system. With this new functionality, you'll be able to create contracts directly through the channel manager, and they will be reflected directly in our system. This will allow you to sell more rates with us more easily.    Besides, you’ll have the option to create new rooms through the channel manager platform. You won't have to contact our team first, which will reduce the time to market considerably.     As an additional benefit, if you’re a hotelier interested in working with us, and you already have a channel manager, Hotelbeds has partnered with a few of them and will bring you the opportunity to register and create an agreement with us through their system.     However, not all the channel managers we work with have these functionalities. Hotelbeds offer the opportunity to develop them; but it’s the channel manager's team who is responsible for implementing them. Yet, channel managers are increasingly asking for the possibility of developing this tool.   In short, investing in a channel manager while working with Hotelbeds reduces manual bookings. As a hotelier, you can control availability better, as well as make sales forecasts. Automatic updates allow you to see what you have and don’t have available for the following months. In this manner, you can determine whether to lower the prices of certain rooms to increase your revenue.  Interested in working with two major players in the travel industry? Register your property now and gain access to many opportunities to increase bookings and revenue.    It’s a match: our Hotel Extranet + channel managers   One of the main questions hoteliers ask when they join Hotelbeds — and already work with a channel manager — is the following: how does the channel manager work together with our Hotel Extranet? However, which may seem complex at first glance is, in reality, much simpler.    Our Hotel Extranet is a complementary tool to the channel manager. On the one hand, and as mentioned above, there are some channel managers which lack the functionalities to automate some processes when integrating with Hotelbeds.    This is where our Hotel Extranet comes into play to make the work easier. For example, a hotel that can't create new contracts through the channel manager platform needs to modify the rates in the Hotel Extranet to start mapping with the channel manager. If they can't create new rooms with the channel manager either, they must use the extranet to add them and then update the channel manager.     On the other hand, regarding hotel content, such as descriptions, images and facilities, all hoteliers must use the Hotel Extranet to enter this information.     How does the integration with Hotelbeds work?  To begin with, we have our own team responsible for the new integrations with channel managers. While it's the channel manager who develops these functionalities with the Hotelbeds APIs on their respective platforms, our team tests to make sure everything works correctly.     If you don't have a channel manager yet to help you manage your distribution channels, we recommend comparing channel managers to see which one might be the right fit for you. When choosing your best channel manager, we recommend you consider factors such as your number of available rooms, the diverse types of rooms you have, the audience you want to reach, your budget, and other variables.     The good news is that, nowadays, almost any channel manager can integrate with us. In fact, we have partnerships with 200+ hotel channel managers, both the top ones and the regional ones in specific countries.    Finally, we will also help you with the integration process. Some channel managers handle hotel integrations directly. In other cases, you'll have to follow a series of steps, and this information will be provided to you by our Contracting team.     We hope we've clarified the main questions you had about working with a channel manager and Hotelbeds at the same time. We assure you it's a winning formula and could exponentially increase your bookings, improve your revenue, and help you have better control of all your inventory and rates. That's why we encourage you to start working with a channel manager software to make your daily tasks easier.     And if you haven't joined Hotelbeds yet, we can help you increase your property's visibility to over 71,000 travel distributors, including 60,000+ travel agencies. Hotelbeds gives you access to a worldwide portfolio of B2B partners. Don’t miss your opportunity to appear in front of this valuable client base – register now!  
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    The perfect ally to your direct channel. Increase your hotel visibility and set yourself apart from competition.