New Reservations Help Desk designed to make your life easier!

2020 was certainly a challenging year for all of us, but here at Hotelbeds, we used it to develop a range of new self-service tools, all designed to make your life easier. This month, we’re proud to begin the roll-out of our new Reservations Help Desk!

This new tool in the Self-Set suite has been developed to give you a simple way of sending us requests for some of the most common booking enquiries such as:

• Post travel complaints
• Requesting charges waiver
• Following up on any open tickets
• Any other query that is not already available via our website

The Reservations Help Desk now available for you at hotelbeds.com/bookings but to find out more, and how to use it right away, check out the video below:

 

 

And don’t forget about all the other tools in the Self-Set toolkit as they’re all designed to save you time, money and effort when you need to contact us.

 

*Please remember that you still need to call the Contact Centre for all in-destination emergencies.