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2022 was a year full of contrasting opportunities and challenges for the travel sector: from a substantial rebound in the first half of the year to economic shifts in the latter, never has there been more importance placed on keeping abreast of the changes occurring in this fast-paced industry.Now as we explore the next twelve months and all the challenges and opportunities that it will bring, we must also consider: which travel trends will define 2023, and&nbsp;who are the travellers behind the bookings?In this article, we focus on the top four types of traveller who will continue to shape the industry for travel providers and hoteliers like yourselves this year.The Gen Z TravellerAs the youngest demographic able to book their own travels (the oldest being born in 1997), the title ‘Gen Z’ represents an audience that has been largely untapped – at least, until recently. That said, there is much that we already know about Gen Z; namely, the importance of understanding their psychographics to win them over as clients.What matters to the ordinary Gen Z-er? As a generation that is most defined by its desire for equality, diversity, and continually rising climate change, Gen Z-ers will undoubtedly be considered tourists. In conclusion, Gen Z-ers will be extremely demanding tourists, but with a list of expectations to rival the most discerning travellers.Although some might unfairly view the Gen Z crowd as high maintenance, savvy advisors understand that conscientiousness is a boon. According to a study by YouGov, Gen Z-ers are likely to spend more on travel versus other demographics (followed by Millennials), while a different study suggests that they have the greatest intention of travelling internationally – even in the face of economic instability. And with long-haul destinations such as Japan and South Korea open for exploration, now is the perfect time to capitalize on a demand for far-flung escapes beloved by these fresh-faced explorers.Where you as hoteliers will succeed is by showcasing how your property caters to their ideals: flexibility, personalisation (where possible), and offering appealing rates for short-term vacations over long-term deals, as it’s suggested that Gen-Z prefer multiple quick-stop visits over fewer, longer trips.This, plus being showcased in a global portfolio of ancillary products, in the hands of skilled travel providers such as travel agencies and tour operators, will help you capture the attention of this all-important traveller profile. This is where partnering with a global distribution company, like us at HBX Group, is so pivotal to increasing your exposure as the perfect choice for this traveller profile.&nbsp;With access to global source markets and hard-to-reach segments, our 66,000+ travel bookers get your properties into the hands of your ideal audiences, to effectively maximise your occupancy.&nbsp;Register today to begin your journey with us!&nbsp;The Luxury TravellerDid you know that 43% of travellers are planning to increase their travel budget in 2023, even in spite of a looming recession?&nbsp;Luxury travel is sure to be one of the trends that should be at the forefront of your attention as hoteliers, alongside other unmissable travel trends set to shape the industry this year. Post-pandemic, there has been a strong sense of increased appetite for travel, with 46% of respondents in a recent study by OTA Expedia stating that travel is more important to them than ever before. In times when customers are prioritising getting away and are willing to spend more, it’s key that as hotel owners, you are seeking to get in plain sight of these eager travellers.The luxury market is most likely to remain profitable even in times of a potential economic downturn. Should you be able to target this particular sector, the rewards are undoubtedly: according to luxury service provider Virtuoso, travellers are planning to increase their expenditures by 34% in 2023,&nbsp;equating to an average spending of $27,800.However, like the similarly astute Gen Z crowd, luxury travellers are keen to express that ‘(travel experiences) that best fit [my] expectations are more important than price’ – in fact, a massive 75% agreed with the sentiment. But what exactly does that mean? Anticipated trends for the luxury market in 2023 include trips to in-demand destinations such as Japan, Italy and Montenegro; solo endeavours including regenerative yoga retreats or spa weekends; yachting holidays, cultural immersion and, as is the case with most traveller demographics, sustainable escapes.Understanding the leading trends in the luxury market for 2023 will be critical to a successful campaign, but also equally as important is knowing exactly who these luxury travellers are. According to Forward Keys, customers from the USA, Germany, and the UK are among the biggest spenders.If you’re not already one of our exclusive hotel partners, register now to start scaling your visibility ahead of this all-important year for the travel industry.&nbsp;The Experiential TravellerIf there is one industry buzzword you’ll be unable to escape in 2023, it’s experiential.Otherwise, referred to as ‘immersion travel’, experiential travel is a type of tourism in which travellers aim to get ‘more’ from their trip, by way of more authentic experiences and engagement with their host country – whether that’s its environment or its people.So what is the appeal of experiential travel? Much like the phenomenon of revenge travel, experiential travel has gained considerable popularity and weight amongst travellers as they seek to remedy the ‘loss’ over the last few years as a result of closed borders or travel restrictions. It is evident that the global pandemic has caused a shift in priorities for many travellers as now, more than ever, they are eager to ‘feel the world’. Experiential travel resolves this desire for authentic connection and slower-paced trips.Popular methods to regain this sense of connection include cultural immersion, food tours, wildlife encounters and active holidays – in short, travellers are seeking to awaken their senses.&nbsp;The Sustainable TravellerSustainability has been a staple of the travel agenda for some time now, including here at HBX Group, from the ‘Green Hotel’ filter that allows travel bookers using our booking platforms to deliver eco-hotels to their markets, to our Plastic-Free Hotels initiative and Environmental, Social and Governance (ESG) commitments, we know that our industry can be a force for good.&nbsp;With an estimated 90% of consumers actively looking for sustainable options when travelling, embracing this all-important trend is going to be key to the survival of our planet, and the success of your business.Defining ‘sustainability’ and delivering on its many facets is a challenge that many organisations struggle with. However, to improve on the universal understanding of what sustainability really means, one of the best and most appropriate ways to do this is to turn to travellers themselves, as they are shaping the industry with their expectations and booking behaviours.According to TripAdvisor, one of the 5 most common points in customer reviews for 2022 referred to the elimination of single-use plastics, providing evidence that this is an absolute priority for travellers. That being said, sustainability isn’t just limited to solar-powered hotels and plastic-free initiatives; being truly sustainable refers to the ways that the travel industry as a collective is able to support local economies by engaging with communities. It refers to the responsibility of the industry to change the ‘norms’, and provide ground-breaking ways for travellers to experience the world without contributing to climate pressures.Consider how you as hoteliers are working within the area local to your properties - whether you have a unique location or operate in multiple destinations - and how you’re also offering eco-friendly schemes for your employees, not just the final traveller.&nbsp;While there is a notable increase in luxury travellers who can comfortably afford the higher price tag that comes with industry-leading sustainability are you also catering for travellers who want to make good decisions but are restricted by where their wallet can take them?&nbsp;It’s key that you’re keeping ahead of your competitors when it comes to sustainable focus - especially considering that sustainable travel is not only a fast-growing and impactful trend, but also necessary to ensure the longevity of the travel industry.&nbsp;We hope that this has been an insightful article, and that you’re feeling more inspired than ever to tackle current travel demands, keep up with travel trends, and attract the right customers to your properties. Starting to cater for these all-important traveller profiles is a key way to secure your bookings and capitalise on increasing demand. And we’re here to facilitate that as your travel partner!Ready to secure those bookings with us? Register your property today.&nbsp;

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The 4 Types of Traveller That Must Be on Your Radar

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Wondering how to put your hotel on the map in 2023? We've compiled a list of key dates and events in the 2023 calendar to help inspire your travel marketing efforts, and to attract a wealth of travelers in the era of 'revenge travel'. Save this page as a bookmark to use as a reference over the next 12 months.

As an additional resource, get an even more in-depth look at some of the most impactful travel trends of 2023&nbsp;in our free guide&nbsp;and use this alongside our key events for this year to ensure you capitalise on every available opportunity.

KEY DATES FOR YOUR 2023 TRAVEL CALENDAR



JANUARY

1st - New Year's Day, Global

The event has come and gone, but there's still time to take advantage of the 79% of travelers planning at least two leisure trips this year and make the most of their New Year's resolution to 'travel more'. Offer special packages and promotions to cater to the afterglow of celebration that your potential bookers may still be feeling.

22nd - Chinese New Year, Asia

Chinese New Year is a significant holiday celebrated worldwide. This year, the event fell on January 22nd and marked the the Year of the Rabbit. Next year will be the year of the Dragon, so consider incorporating dragon motifs and symbols of Asian festivity, like fortune-telling and fireworks, into your marketing efforts (or even your hotel's decor) to attract guests of Chinese heritage and those interested in the culture. If your hotel has a restaurant, you could also offer special menu items like spring rolls and noodles to add to the festive experience.



FEBRUARY

12th - Super Bowl, United States

The highly-anticipated Super Bowl came around again on February 12th in Arizona. With the NFL season in full swing and superstar Rihanna having performed during the halftime show this year, this event always attracts a large crowd. It is estimated that 1 in 5 Americans may call in sick the next day due to 'football fever.'

The event is said to bring in an estimated $300-$400 million for the host city and, as a hotel owner, you can capitalize on this event by offering packages for friends and family to enjoy the ultimate Super Bowl experience.

14th - Valentine's Day, Global

Valentine's Day is a prime opportunity for hotel bookings.&nbsp; Encourage your guests to make their stay even more special by offering additional experiences such as dancing or cooking classes. Other ways to appeal to the amorously inclined include room upgrades with amenities like flowers and a complimentary bottle of wine, in-room dining or candle-lit dinners, or couple's experiences like spa treatments and massages.

17th - Rio Carnival/Carnival, Americas and LATAM

The Rio Carnival, held annually in Rio de Janeiro, Brazil, is a major attraction that draws millions of guests and participants, including hundreds of thousands of international visitors. This spectacular festival features colorful parades, intricate costumes, upbeat music, and energetic dancing, offering a unique cultural experience for locals and guests alike to fully immerse in Brazilian culture. To maximize the experience, consider offering packages for guests to arrive in Rio de Janeiro before the festivities begin to explore the city's beauty.

Alternative Carnival celebrations are held globally in destinations such as those in New Orleans, the Dominican Republic, and other areas with Latin communities. Hoteliers can&nbsp; offer a customized experience by arranging local tours, offering traditional Brazilian cuisine and drinks, and promoting the vibrant atmosphere of the carnival to entice guests to book.



MARCH

8th - Holi, Asia

The Hindu festival of Holi is a vibrant celebration of color and cultural traditions held in India and Nepal around the beginning of March. As the festival marks the beginning of spring, it's an opportunity for Hindu communities to come together and forget any grudges, celebrating with food, music and lively activities.

For hotel owners, offering packages that include cultural tours, traditional food experiences and proximity to Holi celebrations can be a great way to attract guests and offer them an authentic cultural experience.

17th - St Patrick's Day, Ireland

St Patrick's Day is a public holiday in Ireland, with thousands of visitors flocking to cities like Dublin to take part in festivals, parades and cultural tours. Celebrations of St. Patrick's Day also occur in the United States, with many planning gatherings, parades and special events.

For hotel owners, offering packages that include proximity to St. Patrick's Day events, traditional Irish food experiences, and tours of historic Irish landmarks can attract guests and showcase the famous Irish hospitality.

22nd - Ramadan, Global

Ramadan is a month-long religious observance for Muslims, where they abstain from food and drink during daylight hours. The end of Ramadan is marked by the three-day festivities of Eid-ul-Fitr and is a time where many Muslims travel to be with their families.

For hotel owners, offering special packages and promotions well in advance of Eid-ul-Fitr can attract guests at a time where bookings are likely to be in hot demand. Marketing these offers effectively, highlighting the convenience and proximity to family-friendly activities, can make your hotel a popular choice for travelers during this time.



APRIL

8th - Hana Matsuri, Japan

The re-opening of Japan in 2022 has sparked interest in travel to the country, with many tourists adding it to their 'revenge travel' list. Hana Matsuri, also known as cherry blossom season, is a particularly popular time to visit, with cities like Kyoto, Himeji, and Tokyo being top choices for viewing the blooms. However, other destinations like Kawaguchiko and Kushiro offer off-the-beaten-path experiences that are just as beautiful and budget-friendly. To help guests plan their trips, hotel owners can keep an eye on the Japanese Weather Association for sakura bloom forecasts, as the season runs from March to May.

Hoteliers can attract tourists to their property by highlighting the beauty of Hana Matsuri and the best spots for viewing cherry blossoms. Offer seasonal packages that include tours or experiences related to the event, provide guests with information about local festivities and events related to Hana Matsuri, and consider partnering with local travel companies to offer discount packages for travelers visiting during cherry blossom season. If your hotel has an on-site restaurant, consider switching up its menu to take advantage of the season: cherry-blossom flavored or themed dishes/drinks are sure to go down a treat!

9th - Easter, Global

Easter is not typically a reason for travel, but it provides a window of opportunity for hotel owners to engage in seasonal marketing. To encourage bookings, consider offering secret discounts or unique promo codes, or hosting special events related to Easter. For clients based in the UK, it's important to note that Easter is celebrated over a four-day weekend this year (April 7th-10th), making it an ideal time for a quick getaway.

13th - Songkran, Thailand

Thailand's natural beauty, delicious cuisine, and rich culture make it a popular destination for tourists from around the world. Songkran, a celebration of the Buddhist new year, offers a truly immersive cultural experience for guests. The three-day event involves cleansing rituals and an enormous water fight that is sure to be a memorable experience. The biggest celebrations take place in Bangkok, and hotel owners can suggest a tour of the capital's major sights to round out the trip.



MAY

3rd, 4th, and 5th - Golden Week, Japan

Golden Week is a term that refers to a series of consecutive holidays in Japan, which takes place from April 29th (Showa Day) to Children's Day (May 5th). During this time, many Japanese citizens travel, making it a busy period for tourism in the country.

Hotel owners can capitalize on Golden Week by offering early bird specials for those booking in advance, highlighting the beauty of cherry blossom season (which may still be ongoing, depending on the region) and offering packages that include tours and experiences during the celebrations.

6th - Coronation of King Charles III, UK

The coronation of King Charles III is a rare and historic event that is likely to bring a surge in tourism in the UK. British citizens and anglophiles from around the world will want to witness the event, which takes place on a Saturday, followed by a bank holiday on the 8th. Hotels that are on the procession route will likely do well for bookings (be sure to market your property as a vantage point!) while others should lean fully into British culture: consider serving cream teas to your guests, or decorating with bunting in light of the occassion. Discounts for three-day stays will appeal to price-conscious guests; meanwhile, offering packages that include tours of historic and cultural sights in London can also help attract more guests.



JUNE

All month – Music Festivals, Europe

June marks the beginning of summer in the Northern Hemisphere and is a great time for music lovers to attend outdoor festivals. Europe boasts renowned festivals such as Primavera Sound in Barcelona, Glastonbury in Somerset, and Rock am Ring in Nürburgring, attracting music fans from around the world. As a hotel owner, this presents a unique opportunity to target these travelers and offer them comfortable accommodation during their festival visit.

As well as positioning your property as an ideal place to stay, outlining activities near the festival or offering packages with festival tickets and transportation will help to enhance your guests' experience.



JULY

4th – Independence Day, United States

Independence Day is the quintessential American holiday celebrated with family reunions, fireworks, parades, political speeches, and sporting events. According to a Skift report, 55% of American adults had plans to travel for the Fourth of July weekend in 2022, and the number is expected to rise in 2023.

As a hotel owner, this is a prime opportunity to attract domestic and international travelers looking to experience the American dream. Offer packages with transportation and tickets to popular Independence Day events and promote your hotel's proximity to these events. Where possible, upsell additional services like car rentals, airport transfers, and activities to make the trip more convenient for guests.

20th – Women’s World Cup, Australia and New Zealand

The Women's World Cup is one of the most-watched sporting events in the world and is expected to bring a boost to the tourism industry in Australia and New Zealand. The recent World Cup had major economic benefits for its host country, Qatar, and the United Arab Emirates, which saw a 42% increase in hotel guests in 2022 - so what's to say the Women's World Cup won't be a similar success?

As a hotel owner in Australia or New Zealand, you should promote your hotel as the go-to destination for World Cup fans. Offer packages with tournament tickets, transportation, and activities to create a complete World Cup experience for guests or, if you have the facilities on-site, consider airing the match live for guests to enjoy in the comfort of the hotel. Sports events bring people and cultures together, so be sure to highlight the sense of community and festivities surrounding the tournament to attract guests.



AUGUST

Throughout the month - Hanabi (Fireworks Festivals), Japan

Attendance at Hanabi fireworks festivals across Japan is a must for those looking to immerse themselves in Japanese culture. The dazzling display of colorful fireworks and traditional Japanese music and food creates a lively and captivating atmosphere. This is a great time for guests to visit various parts of Japan and take in the beauty of its culture and tradition, and hotel owners can appeal to guests by offering unique experiences and amenities related to the event. If your hotel is in a location close by to the festivities and has rooms with a balcony, consider selling these rooms as the perfect vantage point for firework viewing.

19th -&nbsp;World Photography Day, Global

Travel and photography are intertwined, as evidenced by the popularity of photography-related hashtags on social media. Tourists love to capture their special moments, from their first family vacation with a newborn to a once-in-a-lifetime safari.

For hotel owners, World Photography Day presents an opportunity to gather user-generated content. Encourage guests to share pictures from their stays with you and consider featuring them on your website or social media. You could also run a photography competition, where the winner receives a discount on their next booking. This will not only showcase your hotel but also help to build a positive reputation and encourage repeat bookings.



SEPTEMBER

21st - Oktoberfest, Munich

Oktoberfest in Munich, Germany is a world-famous celebration of German culture that features delicious food, live music, and plenty of beer. Visitors can enjoy carnival rides, games, and immerse themselves in the joyous and festive atmosphere of the event. To encourage bookings from guests, hotel owners in Munich can offer package deals that include Oktoberfest tickets, traditional German food and drinks, and cultural activities for guests to fully experience the festivities.

29th - Mid-Autumn Festival, Asia

The Mid-Autumn Festival, also known as the Moon Festival, is an important celebration in Chinese culture. This year, the event takes place on September 29th. With a history of over 3000 years, this festival is a significant time for both domestic and international tourism in destinations such as China, Hong Kong, Taiwan, and Macau. Hotel owners in these areas can enhance their guests' experience by offering cultural activities, such as lantern making and street performance tours, as well as offering traditional mooncake treats and souvenirs. Additionally, hosting festive events in the hotel, such as mooncake tasting or a lantern-lighting ceremony, can also appeal to guests and encourage bookings.



OCTOBER

31st - Halloween, Global

Halloween is a perfect occasion for hotel owners to entice travelers and offer a one-of-a-kind vacation experience. Encourage your guests to celebrate Halloween in a unique way by transforming your property into a 'haunted' hotel or partnering with tour operators to secure tickets to a theme park, such as Universal or Disneyland (both of which transform for the season).



NOVEMBER

1st - Day of the Dead, Mexico

The Day of the Dead in Mexico is a colorful celebration that offers tourists a chance to experience Mexican culture and traditions. The holiday, which honors the dead with altars, traditional food, and lively parades, creates a rich and vibrant atmosphere that your guests can immerse themselves in. Providing local information for your guests to get involved with Day of the Dead festivities will go a long way to making their stay a memorable one, and will also help to support the community.

24th - Black Friday, Global

Black Friday provides an opportunity for hotel owners to attract travelers by offering deals and promotions. Take advantage of this commercial holiday, along with Singles Day, Buen Fin, and Travel Tuesday, to create attractive offers and campaigns on social media.



DECEMBER

25th – Christmas Day, Global

The holiday season is a busy time for tourism, with people looking to spend time with loved ones and create special memories. This is, predictably, an expensive time for travel (least of all for flights!), so to ensure that you remain appealing to your potential guests, be sure to market festive stays ahead of time. Decorating your hotel's lobby in line with the season will ensure a memorable and cozy stay for your guests; take things to the next level by offering a traditional Christmas dinner or seasonal treats in your on-site restaurant (if you have one).

31st - New Year's Eve, Global

And so the cycle begins again!&nbsp;New Year's Eve is a popular time for travel, as people look to start the year off with a bang. Treat your guests to an experience they'll never forget by providing entertainment, activities and dining options; decorate your property with sparkly, festive decorations to create a celebratory atmosphere; suggest places for guests to celebrate the countdown or, alternatively, offer a complimentary bottle of champagne (or similar) so that your guests can ring in the New Year in the comfort of your hotel!

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Ready to distribute your property to the world’s largest network of B2B travel buyers? Register today - it’s free, easy,&nbsp;and only takes a few minutes.


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Key Travel Dates and Events for 2023

As the travel industry begins to rebound in 2023, hotel owners and administrators need to stay informed about the latest trends to ensure they are positioning their properties and services in the best way possible. In this article, we'll have a look at some of the most important travel trends for 2023 and provide insights and tips on how hotel owners and administrators can make the most of them.

For a comprehensive overview of the travel behaviours we expect will shape the year to come, we’ve compiled a summary of 2023 travel trends for hoteliers in a downloadable guide, designed to ensure you capitalise on every opportunity and scale your success.

Here are just a few of the predictions and insights that we think will be pivotal for the year ahead:



Sustainable Travel

Sustainability has been a growing concern in the travel industry for the past few years, and it's expected to be even more important in 2023 and beyond. As travellers become more aware of the environmental impact of their travel choices, they are looking for ways to reduce their carbon footprint and support sustainable practices.

For hotel owners and administrators, this means finding ways to promote sustainable practices and attract eco-conscious travellers. Some ways to do this include:


	Offering eco-friendly amenities such as reusable water bottles, low-flow showerheads, and energy-efficient lighting.
	Implementing recycling and waste reduction programs.
	Supporting local conservation efforts and promoting sustainable tourism in the surrounding area.
	Offering packages and activities that promote sustainable experiences and transport options.


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Revenge Travel

After long periods of travel restrictions, travellers are determined to get out and explore the world again and pent-up demand promises to boost bookings for the whole industry. This demand is being dubbed ‘revenge travel’ and it’s expected to be a major travel trend in 2023.

For hotel owners and administrators, this means adapting to the needs of travellers who are looking to make up for lost time. Some ways to do this include:


	Reevaluate your partnerships with local communities to offer packages and activities that align with ‘bucket list’ aspirations.
	Offering flexible cancellation policies to accommodate last-minute changes.
	Providing information and resources on local activities and attractions to help travellers make the most of their trip.
	Offering packages and deals that make it easy for travellers to book multiple nights or activities.


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Luxury Travel

Did you know that around 43% of travellers are planning to increase their budget in 2023? And when considering the luxury traveller, this is no small increase to spending. Hotel owners and administrators can capitalise on this trend by offering high-end amenities and experiences that cater to the demands of those seeking to awaken their senses in style this year.

Here are a few of the ways that hotel owners can attract and cater for luxury travellers in 2023:


	Scale up your customer service and offer bespoke, personalized experiences to guests&nbsp;
	Consider how you might accommodate increases in specific luxury travel, such as yachting, luxury wildlife explorations, and even conservation programs to affluent travellers looking for once-in-a-lifetime trips.
	Offer luxurious amenities such as spa services, private balconies, and in-room fireplaces.


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Bleisure Travel

A combination of business and leisure travel, ‘bleisure’ travel took off in 2022 and is expected to remain at the forefront of 2023 travel trends as the line between corporate and leisure travel continues to blur for many of today’s travellers.
But it’s not only remote workers who are changing their travel behaviours - business travellers are also capitalizing on this trend and extending their trip lengths to capitalise on time out of the office.

It’s important that you consider how to cater for this fast-growing travel trend, such as:


	Ensuring you offer rooms and spaces with high-speed internet connections.
	Considering how your hotel rooms can accommodate travellers looking to work, as well as relax, during their stay.


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Destinations Hoteliers Need To Watch in 2023

It’s crucial that as a hotel owner you’re considering where your perfect travel customer wants to visit, and how you can accommodate these behaviours for the year to come. Drawing the right traveller at the right time is only possible if you understand what today’s traveller is seeking.

From tourists seeking ‘bucket-list’ experiences and long-haul trips to destinations like the Great Barrier Reef, or Killamanjaro, to travellers seeking immersive stays in some of the most visually captivating locations around the world, the trends of 2023 are set to benefit hotel owners who monopolize on the needs of today’s traveller.&nbsp;

Whether you’re a luxury hotel who can offer an immersive, restful trip to your customers, or you can provide activities and experiences for the curious, conscious traveller, understanding which destinations are top of mind for today’s traveler is key. This allows you to attract your ideal traveller and provide the experience they’re after.

For more insights on 2023 travel trends and inspirational pointers for how you can cater to these as hotel owners, download our guide&nbsp;to see where we think travellers want to go in 2023, and the activities and experiences that are shaping 2023 travel.&nbsp;

We hope you find our predictions and insights beneficial to navigate the year ahead, and ensure a successful 2023 for your property.

Are you ready to distribute your property to the world’s largest network of B2B travel buyers? Register your property today for free, and start maximising your success as a hotel owner.


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Travel Trends for 2023: Insights and Tips for Hotel Owners

For hotels looking to maximise occupancy and revenue, relying too heavily on a single booking channel can be a risky strategy.&nbsp;Latitud Hoteles, a dynamic and innovative hotel chain in Argentina and Brazil, learned this first-hand. Initially dependent on a single OTA for the majority of their bookings, they found themselves facing challenges with limited flexibility, overbooking issues, and a lack of distribution control.&nbsp;That’s when HBX Group became their strategic partner, offering exclusive B2B distribution, direct access to international markets, and hands-on expert support.&nbsp;The result? Increased occupancy, reduced overbooking, and a more resilient business model.&nbsp;About Latitud HotelesFounded just over ten years ago, Latitud Hoteles has rapidly grown into a recognised name in the hospitality sector.&nbsp;With nine properties—two in Buenos Aires, Argentina, and seven in Búzios, Brazil—the brand is known for its modern facilities and commitment to exceptional guest experiences.&nbsp;The chain was born from the vision of Juan Pablo Panasci, who transitioned from revenue management consulting to hotel ownership.&nbsp;Early on, he realised that success in the hospitality industry required more than just great service—it demanded a strong, diversified distribution strategy. That’s why he partnered with HBX Group, leveraging its global network and B2B expertise to attract high-value international guests and gain greater control over his rates.&nbsp;For the past three years, HBX Group has been the exclusive B2B distributor for Latitud Hoteles, playing a key role in its continued success.&nbsp;&nbsp;Initial situation and challengesLike many emerging hotel brands, Latitud Hoteles initially relied heavily on a single OTA, with 70% of their bookings coming from this one source. However, this approach presented several issues:&nbsp;Limited flexibility – Fixed tariff (FIT) restrictions meant they had little control over pricing, leading to costly overbookings.&nbsp;Market dependency – The Argentinian recession reduced domestic travel, and without access to international guests, occupancy rates suffered.&nbsp;Lack of distribution control – Positioning and visibility depended entirely on an OTA algorithm, making it difficult to sustain consistent bookings.&nbsp;Minimal personalised support – Beyond technical assistance for listing optimisation, there was no strategic guidance on improving distribution.&nbsp;For a hotel chain with ambitious growth goals, this model wasn’t sustainable. A more diversified, controlled, and international approach was needed.&nbsp;Agreed strategyRecognising the risks of OTA dependency, Latitud Hoteles turned to HBX Group to build a more sustainable distribution model. This partnership provided them with:&nbsp;Exclusive B2B distribution – By negotiating exclusivity with HBX Group, they regained control over rates and availability, preventing last-minute bulk bookings that caused overbookings.&nbsp;Stronger international market reach – HBX Group connects hotels to tour operators, travel agencies, airline websites, and loyalty programmes, ensuring a steady flow of international guests, even during domestic travel downturns.&nbsp;Hands-on expert support – Unlike large OTAs, HBX Group provided a dedicated account manager who offered tailored strategies to optimise pricing, visibility, and occupancy.&nbsp;A balance of FIT and dynamic pricing – The combination of flexible net rates (FIT) and dynamic rates (BAR) helped them optimise revenue without compromising control.&nbsp;‘I realised that we couldn't depend on 70% of sales from a single OTA. After all, I had no control over it, and my success depended entirely on algorithms and reviews. HBX Group offers me on-hand human support and allows me to proactively improve things, whereas before I had to be reactive.’- Juan Pablo Panasci, Founder, Latitud Hoteles&nbsp;&nbsp;ResultsSince partnering with HBX Group, Latitud Hoteles has transformed its distribution approach and seen tangible improvements:&nbsp;30% of occupancy now comes from HBX Group20% increase in sold room nights compared to the previous year75% reduction in overbooking issuesStronger presence in international markets, attracting higher-value guestsImproved rate integrity through B2B exclusivity&nbsp;Beyond numbers, the partnership has brought greater stability, control, and growth opportunities, allowing the chain to scale sustainably without relying on a single booking channel.&nbsp;‘Thanks to the combination of flexible net rates for different room types (FIT) and dynamic rates (BAR), sales are optimised, and occupancy rates are surprisingly high.’ - Juan Pablo Panasci&nbsp;Why partner with HBX Group?If you want to reduce dependency on OTAs, increase occupancy, and expand your reach, HBX Group is the right partner for you. Here’s why:&nbsp;Unrivalled global reach – Gain access to over 60,000 travel distributors, including travel agencies, tour operators, airlines, and other key partners.&nbsp;Presence in 180+ source markets – Attract both long-haul international travellers and local audiences through a diversified distribution strategy.&nbsp;No competition with your direct sales – Unlike OTAs, HBX Group exclusively distributes through B2B channels, ensuring your property is included in high-value travel packages.&nbsp;Effortless market positioning – Simply tell us where you want to grow, and we’ll connect you with the right distributors to drive bookings.&nbsp;Ready to see the difference? Register your property today and start unlocking your hotel’s full potential with HBX Group!&nbsp;Still unsure? Get to know that other hotel owners have to say about their successful partnership with us: From registration to bookings in 7 days and A success story on reaching long-haul travellers.

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How B2B Distribution Drove Increased Occupancy for Latitud Hoteles 

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Key 2023 Travel and Event Dates

What will travel look like in 2023?

With 79% of travelers planning to take a leisure trip in the year ahead,&nbsp;now's the time to get familiar with what's trending in the travel industry.

From the most popular destinations for travel in 2023 to the factors influencing your clients' choices, we're here to prepare you for a year of successful bookings.

In our guide, you'll learn:

⭐ Where your customers will want to travel in 2023
⭐ The accommodation trends you need to know
⭐ Rising trends, including luxury and sustainable travel
⭐ And the types of experiences your clients are thinking of booking!

This is your&nbsp;guide to the year ahead, so don't hesitate&nbsp;- download your free copy&nbsp;now!

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Guide to Travel Trends 2023

We’ve just announced a preferred partnership with Thailand’s leading hotel operator Centara Hotels &amp; Resorts, guaranteeing you special rates and exclusive offers across 44 of their most amazing properties.

Centara Hotels &amp; Resorts operates six brands meaning you can tailor this extended offering in Thailand according to your customers’ preferences:


	Centara Reserve – a new experiential luxury collection inviting guests to discover story-telling hospitality;
	Centara Grand – an upper upscale brand with landmark properties in prime resort, beachfront, and key city locations;
	Centara – the core upscale brand, offering personable service complete with facilities and activities that fulfil;
	Centara Boutique Collection – unique properties designed for independently minded travellers;
	Centara by Centara – a value brand that provides first-class facilities and service that exceed expectations;
	COSI Hotels – a rapidly expanding brand focused on the young, resourceful and digitally savvy traveller who seeks adventures and lifestyle freedom.


Jorge Cortés, Global Sourcing Director at Hotelbeds said: “Over the years, Centara Hotels &amp; Resorts has become one of our key partners with their amazing properties. Thanks to an exceptional business relationship, we continue to collaborate with them to provide you with special offers and exclusive conditions, allowing your customers to enjoy and experience some amazing hotels once safe travel resumes. We look forward to further strengthening our relationship with this major Thai hotel chain in the future.”

Tabatha Ramsay, Executive Vice President - Corporate Commercial of Centara Hotels &amp; Resorts added: “This preferred partnership celebrates the enduring collaborative success between Centara and Hotelbeds in recent years. We look forward to further strengthening our global reach to travel buyers and welcoming more international travellers to Centara properties where they will be looked after like family.”


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New Centara deal gives you more choice in Asia

We’ve just announced a new deal with Prioticket, the innovative, global platform serving the experiences industry worldwide which will further strengthen our portfolio of activities and theme parks!

Prioticket connects operators with local and global reseller channels to create a unified customer solution. It enables operators working in the experiences sector to accept bookings via a single platform, creating a frictionless booking experience for its customers.

Thanks to this new partnership, our ancillary products brand, Beyond The Bed, will continue to grow with the addition of the activities and theme parks offered by Prioticket.

Pedro Bazán, Activities, Tours &amp; Cruises Global Director at Hotelbeds said: “We are delighted to have the opportunity to distribute Prioticket's extensive catalogue of activities and theme parks. Over the past few years, we have worked hard to offer a truly attractive and competitive portfolio of ancillary products and we believe that the integration with Prioticket is yet another step in our journey to offer our clients the best products from all around the world.”

Gert-Jan Ruiter, Managing Director at Prioticket added: "We are thrilled with this strategic collaboration with Hotelbeds as Prioticket continues its global expansion. This connection will bring our live connected global supply portfolio to our valued distribution partner Hotelbeds. We are looking forward to doing much more business together and to help Hotelbeds build their unique product portfolio."


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Hotelbeds expands activities & theme parks portfolio with Prioticket

Last week saw the launch of a new industry report produced by Belvera Partners which looks at the top B2B travel companies and audits their sustainability reporting activities.

The report entitled ‘Belvera B2B Sustainability Report 2021: sustainability reporting in B2B travel’s top 350 companies globally’, analyses the current state of sustainability reporting in the B2B travel space by reviewing the websites of the top 350 organisations to establish how many have published a report, clear policies or other information related to the topic.

A case study on Hotelbeds’ sustainability reporting activities (which you can read in the report here) was relied upon heavily in the report and formed many of the best practices.

While our reporting efforts are viewed favourably in the account, the findings from the majority of the other 350 B2B travel organisations showed that there are some significant challenges in this sector and the industry as a whole has a long way to go.

Hotelbeds’ Global Director of Marketing, Communications and CSR, Gareth Matthews, said: “We are committed to being a sustainable company that has a positive effect in every destination we work, and we hope this report will incentivise our peers to do the same going forward.”

The aggregated results were published based on 12 different sub-sectors within B2B travel – including accommodation distribution &amp; sales, travel technology, aviation services, DMCs, lobby groups, conferences and more.


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Our commitment to sustainability highlighted in new B2B industry report!

The Americas continues to be one of the most in-demand markets in recent months and thanks to that, as well as to help meet the growing demand, our Americas Sales team has made two key appointments with Alexandre Oliveria named as Regional Sales Manager for Latin America and Michael Sanchez as Key Account Manager for Retail North America (Bedsonline).

Alexandre brings with him over 25 years of experience in the travel and technology industry, and is fluent in five languages (English, French, German, Portuguese and Spanish). Throughout his career he has worked in many placed including in LATAM and Europe, holding several senior and leadership positions in leading travel and technology organisations, including LATAM General Manager for HRS Group and Latin America Business Development Director at Amadeus.

Michael is a returning member to the Bedsonline team, having previously been a Key Account Manager for Western US. Michael has held several leading positions across major companies such as Director of Business Development at Etherio Group and Director of Corporate &amp; Leisure Sales at Classic Hotels &amp; Resorts. Michael will be based in Phoenix, Arizona.

Lauren Atlass, our Regional Sales Director, welcomed the new team members by saying: “We are delighted to share that Alexandre and Michael have joined our Sales team at this critical moment in time. Their expertise, knowledge and vast experience will be invaluable in achieving our Sales goals across the Americas. Welcome them to the Hotelbeds family!”


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Americas Sales team fills two key roles as opportunities in the region keep growing

In recognition of the commitment we have to our global partners to always offer the very best service with the highest quality standards, Hotelbeds has just been honoured at one of the most important tourism awards ceremonies in Turkey!

Considered by many to be the oscars of the Turkish tourism industry, the Quality Management Awards organised by GM Tourism and Management magazine are designed to highlight the importance of quality management in tourism and we’re delighted to have picked up the title of 'Best Global QM Purchasing and Distribution Technology'.

Our Regional Director for Turkey, Arzu Harley, collected the award and said: "We been working to have our business line acknowledged in leisure Turkey destinations which are driven by traditional tour operating business. We have always believed in the incredible potential Turkey has as a destination and that is why Hotelbeds has ambitious plans for growth across the country. We are here to support our partners and deliver growth to all our stakeholders.”

Jorge Cortes, our Sourcing Director, also joined the celebration by dedicating a few words to our colleagues: "I just want to congratulate our team in Turkey who have done an amazing job to put us on the map in the region and who continue to deliver the best performance every day. Fantastic job!”


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Hotelbeds scoops Turkish Tourism Oscar at the 2020 Quality Management Awards Ceremony

Last year during the height of the pandemic we launched SelfSeT, a combined set of self-service tools designed to simplify how you work with us. This package included a range of fantastic features that were designed to help you cope with the pressures caused by Covid-19. 

Marilena Barile from our friends at Skylink Voyages Inc. had these nice words to say about our new Reservations Help Desk. We are so happy that they find this new SelfSeT tool useful:

"The new Reservations Help Desk is great for managing tickets, and we like the way we get emails to inform that Hotelbeds are working on cases. It's also useful that we can use this tool to send a special request or a remark to the hotel."

Through SelfSeT, you can manage your bookings directly on our website, saving time and effort without having to call us or send emails, meaning our CRC teams can focus on the matters that need your attention the most. 

These are the actions you can self-manage on SelfSeT:

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solving issues fast online;

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Avoiding having to pick up the phone;

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing your bookings directly on our website;

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Raise and track tickets relating to booking queries;

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stop having to send emails.

Our SelfSeT tools help you to resolve your most common booking queries 100% online, and they include:

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; An enhanced booking management panel that allows you to modify your bookings in just 3 steps, including special requests.

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible cancellation tools which mean you can perform all your cancellations within just a few clicks.&nbsp;You can even cancel a booking on the same day as check-in!


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